UmbrelarYou can ask us to delete the personal data Umbrelar holds about you at any time — including any data connected through Facebook or Instagram. This page explains how.
Option 1 — Delete from within Umbrelar
- Open the Umbrelar app and go to Settings → Account → Delete my data / Delete account.
- Confirm the request. Your account and associated personal data will be scheduled for deletion.
Option 2 — Request by email
Send a deletion request to info@synquanta.com from the email address on your account, with the subject "Data Deletion Request". If you connected a Facebook Page or Instagram account, please include the account or Page name so we can identify the connected assets.
Facebook & Instagram note. Umbrelar does not store your Facebook or Instagram login credentials. When you request deletion, we remove the connection identifiers we hold (your Page/Instagram business account IDs) and any content or insights we stored for you. You can also remove Umbrelar's access at any time from your Facebook Business settings.
What gets deleted
- Your account and identity details (name, email, hashed password).
- Your business profile and brand information ("Brain").
- Connected-channel identifiers (Facebook Page, Instagram, WhatsApp IDs).
- Content and creatives generated for or by you, and their stored copies.
- Leads and conversation data processed under your account (where applicable).
What we may retain
We may keep limited records where required for legal, tax, security, or audit purposes, or in anonymized form that no longer identifies you.
Timeframe
We confirm deletion requests promptly and complete deletion within 30 days, unless a longer period is required by law.
Contact
Synquanta Technologies — operator of Umbrelar
Email: info@synquanta.com